Industry solutions

Financial services

Connect customer trust, operational resilience, and useful AI with controls that reflect the sensitivity of financial information.

Client confidentialityAccountable accessReliable decision support

8 use cases across 3 service areas

Framework connections explain relevant planning considerations, not a certification or a finding that a rule applies. Confirm scope and obligations with accountable stakeholders. Explore the ten framework references.

Security

Coordinate investigation across critical services

Security signals are fragmented across identity, endpoint, and cloud tools.

Approach

Map critical services to detection use cases, connect relevant telemetry, and define investigation and escalation playbooks.

Deliverables

  • Detection coverage map and prioritized backlog
  • Investigation and response runbooks

Success measures: Triage quality, detection coverage, and overdue remediation.

Requirements to consider

Authorize containment explicitly; this is not a live incident-response service.

Framework connections

  • NIST CSF 2.0Use Detect and Respond outcomes to connect critical-service telemetry, investigation ownership, and exercised escalation.

Security

Prepare client information for secure Copilot use

Broad collaboration permissions make confidential client content difficult to govern.

Approach

Review pilot repositories, assign information owners, and stage classification, sharing, and data loss prevention improvements before broader AI adoption.

Deliverables

  • Repository access and oversharing review
  • Data protection and pilot readiness plan

Success measures: Access gaps closed and pilot-quality acceptance.

Requirements to consider

Do not infer regulatory compliance from a product configuration.

Framework connections

  • GDPRWhere client personal-data processing falls within GDPR scope, review purpose, access, retention, and approved AI reuse with privacy owners.
  • ISO/IEC 27001:2022Link repository access reviews and information-handling evidence to the organization's defined information security management scope.

AI Business Solutions

Support relationship-manager preparation

Account preparation requires searching multiple approved knowledge sources.

Approach

Design an assistant that assembles permission-aware background material with source references and explicit review before use.

Deliverables

  • Knowledge-source and access design
  • Scoped prototype and evaluation set

Success measures: Task usefulness, groundedness, and correction effort.

Requirements to consider

Keep investment advice, suitability decisions, and client commitments with authorized professionals.

Cloud & AI

Unify governed management reporting

Inconsistent definitions and disconnected data slow management reporting.

Approach

Create governed data products and semantic models with ownership, lineage, quality rules, and appropriate access.

Deliverables

  • Data-product architecture and glossary
  • Quality and access acceptance criteria

Success measures: Data freshness, reconciled definitions, and reporting rework.

Requirements to consider

Treat financial and regulatory reporting signoff as an accountable business decision.

Security

Protect hybrid-work advisory devices

Advisory teams access sensitive systems from inconsistently managed devices.

Approach

Define enrollment, application protection, and endpoint baselines, then pilot access controls against approved advisory workflows.

Deliverables

  • Device and application protection baseline
  • Pilot and exception-handling runbook

Success measures: Managed-device coverage and unresolved endpoint exceptions.

Requirements to consider

Preserve approved client-service workflows and validate access recovery before enforcement.

Cloud & AI

Plan recovery for critical financial applications

Application dependencies and recovery assumptions are not consistently documented or exercised.

Approach

Map service dependencies, agree on recovery objectives, and plan controlled recovery exercises for an authorized workload scope.

Deliverables

  • Dependency and recovery architecture
  • Exercise plan and remediation backlog

Success measures: Recovery exercise outcomes and unresolved continuity gaps.

Requirements to consider

Business and risk owners approve recovery objectives; never test destructive actions against unapproved systems.

AI Business Solutions

Coordinate policy-change implementation

Policy updates require manual coordination across control owners and business teams.

Approach

Route approved policy changes into owned implementation tasks with dependencies, review evidence, and exception escalation.

Deliverables

  • Policy-change workflow design
  • Control-owner and approval matrix

Success measures: Overdue implementation tasks and evidence completeness.

Requirements to consider

Compliance professionals interpret obligations and approve policy changes; automation only coordinates approved work.

Cloud & AI

Establish release gates for financial AI applications

Teams lack consistent evidence for deciding whether an AI application is ready to release.

Approach

Define approved data sources, identity boundaries, evaluation datasets, and release criteria tied to the proposed application's consequences.

Deliverables

  • AI release-control architecture
  • Evaluation and operational readiness checklist

Success measures: Evaluated releases, unresolved risks, and task-quality acceptance.

Requirements to consider

Keep lending, investment, and other consequential financial decisions under authorized professional oversight.

Framework connections

  • EU AI ActWhere the Act applies, classify the intended financial use and provider or deployer role before approving release; professional oversight alone does not establish compliance.
  • NIST AI RMFMap the application's consequences, measure task quality and misuse risks, and record accountable release and monitoring decisions.

From context to a next step

Choose the challenge
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Bring the business owner, relevant systems and data, and your constraints. Define a bounded assessment or pilot with success criteria and an accountable decision.

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